Having reliable IT support is not just a luxury but a necessity for small businesses in Taunton and throughout Somerset. From ensuring smooth daily operations to safeguarding against cyber threats, the right IT support can make a significant difference in a business's success. Here’s why IT support is essential for small businesses in this region and how our tailored packages—Business Basic, Business Standard, and Business Premium—can meet your needs.
Why IT Support is Essential
Enhanced Security
Small businesses are often targets for cyber-attacks due to perceived vulnerabilities. IT support provides robust security measures, including firewalls, antivirus software, and regular security updates to protect sensitive data from cyber threats. Our services ensure that your business is fortified against potential security breaches.
Minimized Downtime
Technical issues can lead to significant downtime, affecting productivity and revenue. With professional IT support, you have access to immediate assistance and proactive maintenance that minimizes downtime. This means that any issues are quickly resolved, ensuring your business operations remain uninterrupted.
Cost Efficiency
While it might seem like an added expense, IT support can save money in the long run by preventing costly IT disasters and optimizing business processes. Outsourcing IT support eliminates the need for a full-time in-house IT team, allowing small businesses to allocate resources more effectively.
Access to Expertise
IT support services provide access to a team of experienced professionals who can offer strategic advice and advanced solutions tailored to your business needs. This expertise helps in staying competitive and leveraging the latest technology to boost business growth.
Focus on Core Business Functions
Managing IT issues can be time-consuming and distract from core business activities. IT support allows business owners and employees to focus on what they do best, leaving technical issues to the experts. This leads to increased efficiency and business performance.
Our IT Support Packages
We offer three comprehensive IT support packages to cater to the varied needs of small businesses in Taunton and Somerset:
Microsoft 365 Business Basic License including Teams, OneDrive, SharePoint, and Exchange (Emails).
Unlimited proactive 24/7/365 Remote IT Support.
Ad hoc onsite IT support (charged per hour).
Remote Device Monitoring and Management including OS, software updates, and patching.
Full business Microsoft tenant setup and management.
Unlimited Adds, Moves, and Changes.
Anti-Virus Business Security and Total Email Security.
Email Archiving and Signature Management.
Quarterly IT reports including Patch Compliance, Executive Summary, Asset Summary, and Bespoke reports.
Flexible monthly contract, no tie in period
All features of Business Basic IT Support with these additional Microsoft services:
Microsoft 365 Business Standard License including Teams, OneDrive, SharePoint, Exchange (Emails), and desktop versions of Word, Excel, PowerPoint, and Outlook.
Webinars, Collaborative workspaces, Video editing, and design tools with Microsoft Clipchamp.
Flexible monthly contract, no tie in period
All the features of Business Standard IT support with these additional Microsoft Services:
Advanced Security Features
Intune device management including mobile devices, features such as remote wipe are available
Additional email storage and archiving capabilities
Enhanced compliance
Flexible monthly contract, no tie in period
Onsite SLA IT Support
Cloud Backup package for Exchange Online Emails, OneDrive, SharePoint, Teams, Endpoints, and Servers.
Anti-Virus Enterprise Security (Top-up from Business security package) including Advanced Threat defense and Endpoint detection and response.
Email Encryption Outlook add-in.
Copilot for Microsoft 365.
Privileged Access Management.
Hardware order and setup service (Machines built and sent to site configured ready to use).
VOIP – Hosted phone systems.
Annual contract for discounted prices.
Application Cloud storage.
IT Support for Small Businesses in Taunton and throughout Somerset
In a region like Taunton and Somerset, where small businesses play a crucial role in the local economy, having robust IT support is indispensable. Our IT support packages are designed to meet the unique needs of businesses at different stages of growth. By partnering with us, you can ensure your business is well-equipped to handle the technological challenges of today and tomorrow.
Contact us today to find out how we can support your business and help it thrive in the digital age.
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Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.
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