Pro Cloud Remote Desktop Server

• Dedicated remote desktop server

• Windows server 2019 (or most upto date Windows server OS)

• Managed windows updates.

• Secure encrypted connection via VPN and Remote Desktop Connection (L2TP/IPsec, MS-CHAP v2  and Preshared Key) 

• Managed software updates.

• Managed Cisco ASA Hardware firewall

• Managed Windows firewall.

• Quarterly penetration tests.

• 24/7 server monitoring.

• Fantastic UK based 24/7 IT support.

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Microsoft Office

• Latest copy of Microsoft office standard edition included updated and managed by Pro Cloud

• Word

• Excel

• Outlook

• One-Note

• Publisher

• Powerpoint

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Anti-Virus

• All servers protected by AVG anti-virus business solutions.

• Managed Anti-Virus software – includes live protection of emails, malware, web browsing, virus vault management and nightly scans.

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Nightly Backups

• Industry leading Altaro backup software used for all servers and managed by Pro Cloud

• 90 days worth of full offsite daily backups as standard.

• Backups stored in at least 2 separate date centers.

• Rapid disaster recovery (if required) tested quarterly.

Hosted Email (Office 365)*

•    Office 365 syncs emails, calendars, and contact information across your devices in real time. 
•    Scheduling made simple - Shared calendars let you see when people are free or busy at any time. 
•    Safeguard your mobile data - If you lose your phone, don't panic.
•    50GB storage capacity per email account.
•    Worry-free email, a clean, ad-free inbox with built-in security, Office 365 takes the work out of managing your email.
•    Built-in defence for security - You'll have industry-leading anti-malware protection and anti-spam filtering.
•    Web client access.
•    Microsoft outlook compatibility - Supported by Pro Cloud
•    Outlook setup – Pro Cloud will configure the Outlook for each user and provide support if you have any problems.

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Pro Cloud Office 365 backup

• Most people unaware that Office365 data is not backed up automatically.

• Backs up all received and sent e-mails every hour.

• All email backups held for 2 years as standard.

• Simple restore interface.

• Access and restore from anywhere.

• Legal safeguard for email compliance

• Total protection against data loss

• FCA recommends that all emails are backed up.

• All data backed up in ISO certified data centres.

• Here are some reasons why you need to backup Office 365:

• Human Error

• Illegitimate Deletion

• Programmatic Errors

• Malicious Insiders

• Malware and Ransomware

• Hackers