Services

Pro Cloud Remote Desktop Server
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Dedicated remote desktop server
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Windows server 2019 (or most upto date Windows server OS)
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Managed windows updates.
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Secure encrypted connection via VPN and Remote Desktop Connection (L2TP/IPsec, MS-CHAP v2 and Preshared Key)
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Managed software updates.
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Managed Cisco ASA Hardware firewall
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Managed Windows firewall.
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Quarterly penetration tests.
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24/7 server monitoring.
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Fantastic UK based 24/7 IT support.

Microsoft Office
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Latest copy of Microsoft office standard edition included updated and managed by Pro Cloud
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Word
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Excel
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Outlook
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One-Note
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Publisher
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Powerpoint

Anti-Virus
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All servers protected by AVG anti-virus business solutions.
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Managed Anti-Virus software – includes live protection of emails, malware, web browsing, virus vault management and nightly scans.

Nightly Backups
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Industry leading Altaro backup software used for all servers and managed by Pro Cloud
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90 days worth of full offsite daily backups as standard.
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Backups stored in at least 2 separate date centers.
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Rapid disaster recovery (if required) tested quarterly.

Hosted Email (Office 365)*
• Office 365 syncs emails, calendars, and contact information across your devices in real time.
• Scheduling made simple - Shared calendars let you see when people are free or busy at any time.
• Safeguard your mobile data - If you lose your phone, don't panic.
• 50GB storage capacity per email account.
• Worry-free email, a clean, ad-free inbox with built-in security, Office 365 takes the work out of managing your email.
• Built-in defence for security - You'll have industry-leading anti-malware protection and anti-spam filtering.
• Web client access.
• Microsoft outlook compatibility - Supported by Pro Cloud
• Outlook setup – Pro Cloud will configure the Outlook for each user and provide support if you have any problems.

Pro Cloud Office 365 backup
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Most people unaware that Office365 data is not backed up automatically.
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Backs up all received and sent e-mails every hour.
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All email backups held for 2 years as standard.
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Simple restore interface.
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Access and restore from anywhere.
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Legal safeguard for email compliance
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Total protection against data loss
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FCA recommends that all emails are backed up.
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All data backed up in ISO certified data centres.
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Here are some reasons why you need to backup Office 365:
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Human Error
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Illegitimate Deletion
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Programmatic Errors
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Malicious Insiders
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Malware and Ransomware
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Hackers
* Additional cost for office 365 & Office 365 backup, please see pricing calculator for full breakdown