More Than IT Support: What Pro Cloud Solutions Offers Somerset Businesses
Updated: 6 days ago
For businesses in Somerset, managing IT effectively involves considerably more than having somebody available when a computer stops working.
Pro Cloud Solutions brings support, cybersecurity, Microsoft services, cloud infrastructure and communications together, giving businesses one local team to manage the technology they depend on.
Managed IT Support Built Around the Business
At the centre of Pro Cloud Solutions is fully managed IT support. Rather than relying on a reactive break/fix model, systems are monitored, patched and maintained proactively, with the aim of identifying potential problems before they cause disruption.
Support is provided through fixed-price monthly packages covering areas such as day-to-day technical support, Microsoft 365, cybersecurity, backup and proactive management. A dedicated Account Manager provides clear ownership of the service, while optional services allow the package to extend into areas such as local server management, disaster recovery, hardware procurement, IT strategy and business continuity planning.
This makes the service suitable not only for businesses without an internal IT department, but also for organisations that already have technical staff and need additional expertise or capacity.
Microsoft 365, Email and Business Communications
Microsoft technology forms an important part of the services available. As a Microsoft Partner, Pro Cloud Solutions provides and manages Microsoft 365 packages, helping businesses select appropriate licences rather than simply paying for products they may not need. This extends into services including Exchange Online business email, OneDrive, SharePoint, Teams and Microsoft Intune for device management. Email migrations can also be planned and completed with minimal interruption to normal working hours, while managed email backup and encryption services provide additional protection for organisations where email contains important or sensitive business information.
Microsoft Teams Phone takes the same cloud-based approach into business telephony. Companies can replace traditional on-premise phone systems with calling integrated into Microsoft Teams, bringing calls, meetings, chat and collaboration into the same working environment.
Taking Business Systems Into the Cloud
For companies looking beyond traditional office-based infrastructure, Pro Cloud Solutions offers both Hosted Desktops and Azure Virtual Desktop.
Hosted Desktops provide users with access to their applications, files and desktop environment from different locations and devices without requiring the business to maintain equivalent infrastructure on its premises. Pro Cloud also specialises in hosting Microsoft Access applications, which can be particularly useful for established businesses still relying on Access-based CRM or line-of-business systems.
Azure Virtual Desktop provides another route to a virtualised working environment, with resources that can be scaled as requirements change. It can accommodate remote employees, temporary users, specialist applications and businesses that need more flexibility than conventional desktop infrastructure provides.
These services aren't simply about enabling people to work from home. They can reduce dependence on physical hardware, simplify management and give growing businesses more flexibility over how and where their systems are accessed.
“Good IT support should cover the whole environment — from the device on your desk to the systems, security and cloud infrastructure behind it.”
Cybersecurity Is Part of the Service, Not an Afterthought
Security runs throughout Pro Cloud Solutions' offering. Remote device monitoring, managed updates, antivirus and email protection are combined with services including cybersecurity assessments, dark web monitoring, Cyber Essentials and Cyber Essentials Plus management, backup and disaster recovery.
For small and medium-sized businesses, bringing these areas together is important. Cybersecurity is increasingly difficult to treat as a separate product that can simply be installed and forgotten. Devices, user accounts, email, cloud applications, backups and access permissions all contribute to the overall security of an organisation.
Pro Cloud Solutions is itself Cyber Essentials certified and takes a proactive approach to maintaining and strengthening clients' environments.
One Local IT Partner, Rather Than Several Suppliers
Perhaps the simplest way to describe the Pro Cloud Solutions offering is that it brings together many of the technology services a modern business would otherwise need to source separately. A Somerset business could use the same local team to manage its everyday IT support, Microsoft 365 environment, email, desktops, cybersecurity, backups, business telephony and longer-term IT planning. As requirements change, additional services can be introduced without rebuilding the entire IT environment around another supplier.
That combination of local support and broader technical capability is particularly valuable for growing businesses. Pro Cloud Solutions is based at The Collar Factory in Somerset and supports businesses throughout Somerset, providing direct access to an experienced team rather than relying entirely on remote call centres or anonymous support queues.
Find the Right IT Setup for Your Business
If you're looking for IT Support in Somerset or want to review how your existing technology is being managed, Pro Cloud Solutions offers a free assessment of your current infrastructure. The team can identify areas for improvement and recommend an approach based on the way your business actually operates.
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Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses. View Pricing >
