YOUR IT TEAM

As Managing Director, Simon provides the strategic vision and leadership that shape the direction of the company. With a focus on long-term growth and operational excellence, he works closely with every department to ensure the business delivers high-quality services while maintaining strong relationships with clients and partners. He has been with Pro Cloud since its founding. Simon is passionate about fostering a positive culture built on trust, collaboration, and continuous improvement. By empowering the team and championing innovation, he ensures the company remains adaptable, forward-thinking, and committed to delivering exceptional value. During his downtime, Simon enjoys long dog walks and bike rides in the countryside with his family, activities that somehow always end at the pub. Whether this is a coincidence or part of an expertly planned “exercise route” remains unconfirmed, but the dog doesn’t seem to mind. He is a Chelsea FC supporter, and enjoys keeping himself fit. His IT knowledge is so impressive that colleagues joke he could troubleshoot a server blindfolded, with one hand tied behind his back whilst running a marathon (that would make a great gameshow).

As Technical Director, Matt oversees the company’s technical strategy and ensures that the solutions delivered are secure, reliable, and aligned with industry best practices. Matt leads the technical team with a focus on quality, innovation, and clean execution across all projects. With a deep understanding of emerging technologies and evolving customer needs, Matt drives continuous improvement throughout the organisation. His hands-on approach and problem-solving mindset help maintain a technical environment that supports growth, efficiency, and outstanding service delivery. Matt is a great family man and has years of IT experience, having been with Pro Cloud since the business was founded. He is a keen fisherman, and when he’s not untangling someone’s network issues, he’s usually untangling his fishing line instead. Rumour has it he solves problems faster on the bank of a lake than most people do in an office, although we’re still waiting for him to reel in a catch as big as some of the IT disasters he’s rescued clients from.

As Head of Support, Matthew ensures that clients receive responsive, consistent, and friendly assistance whenever they need it. Matthew leads the support team with a focus on clear communication, effective troubleshooting, and maintaining a high standard of customer care. Matthew creates a support environment that is efficient, knowledgeable, and proactive. His leadership helps the team provide solutions that not only resolve support tickets and other issues quickly but also strengthens client confidence and satisfaction. Matthew is a keen video gamer, but doesn’t play games when it comes to IT support. His remarkable technical knowledge is vital in his role. He is also a keen traveller and is known to frequent new places when and where possible, although we’re slightly worried that if he ever discovers a way to work remotely from a beach hut, we may lose him to a life of sun, sand, and questionable Wi-Fi forever.

As Business Development Manager, Sam focuses on building strong relationships with new and existing clients. By understanding each organisation’s goals and challenges, he helps shape solutions that deliver real value and support long-term success, taking the time to meet with and regularly check in with all of Pro Cloud’s customers. Sam has a young family and is a keen sports fan and like Simon, he is also loyal Chelsea FC supporter. Having lived in the local area his entire life, he somehow knows just about everyone, making him our unofficial local ambassador. He brings humour to almost any occasion and can find the funny side even in challenging situations. This often means that when carrying out an IT assessment, red flags are delivered with a smile… which sometimes quietly says, “brace yourself.” He also acts as dedicated account manager to our local clients, and is always keen to liaise with our growing client base.

As Financial Director, Iain oversees the financial operations that keep the business running smoothly and efficiently. With strong attention to detail and a commitment to accuracy, Iain ensures that billing, reporting, and financial processes are handled with professionalism and care. Iain has plenty of previous experience in the IT and software industries, and as you may have noticed by the name, being Simon’s Dad means he’s always on hand to keep him in check when he lets his creative spark and ideas run wild. The team are always keen to keep on the right side of Iain, as if we don’t - we just might not get paid…!