Question 1

What is the minimum number of users?

Accepted Answer

The minimum number of users is 1. Even as a single user you can benefit from having a hosted remote desktop server.

Question 2

How secure is my data?

Accepted Answer

Extremely secure. Our UK based data centre is ISO 27001 cetified. Each user will be supplied with a unique login and password. They will also be required to connect their device to a VPN which will provide encryption between their device and the pro cloud server. The above combined with state of the art technology make it safer than storing it onsite. Significant investment would be needed to make an onsite solution match the security and reliability of Pro Cloud's hosted remote desktops.

Question 3

How easy is it to add users?

Accepted Answer

One of the main advantages of a virtual server is it's scalability. Adding users as your company grows literally takes minutes. On the other hand it is just as simple to reduce users meaning you only ever pay for what you need. The same applies to Hard Disk space meaning you only pay for what you need.

Question 4

Is my data backed up

Accepted Answer

Absolutely. We store 90 days worth of geo-redundant backups as standard. This means that your data is backed up to another data centre in a different location, so in the event of a disaster your data will be secure.

Question 5

What is a Hosted Virtual Desktop?

Accepted Answer

A hosted virtual desktop is a desktop that a user connects to from any device with an internet connection. The look and feel of the desktop will be the same as if you were working on a normal computer. The advantages of a hosted desktop is that you can connect from anywhere and access all your data and applications as they are stored in a secure data centre.

Question 6

Is the Hosted Remote Desktop option expensive?

Accepted Answer

No. Hosted Remote desktops allow you to use enterprise level Hardware at an affordable monthly cost. When comparing this to the cost to buy and maintain on site servers the including outsourcing IT or employing IT staff Hosted Remote Desktop option is almost certainly going to save you money.

Question 7

Can I arrange a demo?

Accepted Answer

Absolutely. You can get in touch with us on the contact page and one of our team will be in touch to show you what we can offer.

Question 8

Is my data stored in the UK?

Accepted Answer

Yes. All of our data centres are based in the UK and are ISO certified.

FAQS

Below you will find answers to our most common questions from our range of hosted cloud services.