Cloud IT Support Company in Taunton, Somerset, UK

Elevate Your Business with Pro Cloud IT Support Solutions

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Comprehensive Services and Support Packages

Every business is unique, and so are its IT needs. Our comprehensive packages offer essential services tailored to suit different requirements, distinguished primarily by the type of Microsoft business license provided. Additionally, our Add-ons section offers supplementary services that can enhance any chosen package. Before selecting the package that aligns best with your business, schedule a free initial consultation with one of our experts. We take the time to understand your business and IT requirements thoroughly, ensuring that we tailor a package specifically for you.

Pro Cloud Business Basic IT Support

£25 Per User / Month

Features:

Microsoft 365 Business Basic License including Teams, OneDrive, SharePoint, and Exchange (Emails).
Unlimited proactive 24/7/365 Remote IT Support.
Ad hoc onsite IT support (charged per hour).
Remote Device Monitoring and Management including OS, software updates, and patching.
Full business Microsoft tenant setup and management.
Unlimited Adds, Moves, and Changes.
Anti-Virus Business Security and Total Email Security.
Email Archiving and Signature Management.
Quarterly IT reports including Patch Compliance, Executive Summary, Asset Summary, and Bespoke reports.
Flexible monthly contract, no tie in period

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Pro Cloud Business Standard IT Support

£31 Per User / Month

All features of Business Basic IT Support with these additional Microsoft services:

Microsoft 365 Business Standard License including Teams, OneDrive, SharePoint, Exchange (Emails), and desktop versions of Word, Excel, PowerPoint, and Outlook.
Webinars, Collaborative workspaces, Video editing, and design tools with Microsoft Clipchamp.
Flexible monthly contract, no tie in period

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Pro Cloud Add Ons

Onsite SLA IT Support
Cloud Backup package for Exchange Online Emails, OneDrive, SharePoint, Teams, Endpoints, and Servers.
Anti-Virus Enterprise Security (Top-up from Business security package) including Advanced Threat defense and Endpoint detection and response.
Email Encryption Outlook add-in.
Copilot for Microsoft 365.
Privileged Access Management.
Hardware order and setup service (Machines built and sent to site configured ready to use).
VOIP – Hosted phone systems.
Annual contract for discounted prices.
Application Cloud storage.

Pro Cloud Business Premium IT Support Package

£46 Per User / Month

All the features of Business Standard IT support with these additional Microsoft Services:

Advanced Security Features
Intune device management including mobile devices, features such as remote wipe are available
Additional email storage and archiving capabilities
Enhanced compliance
Flexible monthly contract, no tie in period

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Experience Unparalleled IT Support

At Pro Cloud, we believe you deserve nothing but the best. When businesses opt for subpar IT support, they often encounter a myriad of issues that can impede productivity and security. Here's how we stand out:

Swift Response Times

Don't wait for days or weeks for your IT issues to be resolved. With us, 90% of reported problems are tackled within an hour, ensuring minimal disruption to your operations.

Robust Cybersecurity

As certified Cyber Essentials Practitioners, we prioritise cybersecurity in everything we do, safeguarding your business from potential attacks and data breaches.

Cutting-Edge Technology

Outdated IT infrastructure can lead to sluggish performance and communication bottlenecks. We leverage the latest and most advanced software solutions to keep your business running smoothly.

The Pro Cloud Difference

Whether it’s the range of products we offer or the services we provide to clients, we are determined to demonstrate a step change from what you have likely experienced elsewhere.