Testimonials
Hear what our clients say about our reliable, responsive IT support and personalised service.
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As an Independent Financial Adviser, seamless access to my CRM is essential. My CRM software relies on Microsoft Access databases, which can be difficult to manage in a local office environment. I need a solution that provides a secure and high-performance platform, ensuring optimal functionality for the database-driven software I use.
Pro Cloud Solutions hosted desktop service has given us a fast, stable, and accessible IT environment, enabling me and my team to work efficiently from anywhere. The transition was smooth, and Pro Cloud’s expert team ensure our CRM system works within their infrastructure.
We have the flexibility to securely access our systems from anywhere with reliable internet connectivity, without the hassle of maintaining local servers. The reliability and responsiveness of the Pro Cloud team is outstanding, making them an invaluable IT partner for our business. I highly recommend them to any company looking for a secure, scalable, and expertly managed IT solution.
AM Ruthven Associates
As a busy community arts centre, having a reliable IT infrastructure is essential for our day-to-day operations. We had been working with an outdated IMAP email system and relied on local NAS drives for data storage, which often led to inefficiencies and security concerns. Our previous IT support provider struggled to meet our needs, so we sought a local, responsive, and knowledgeable team who could offer a more reliable solution.
Pro Cloud seamlessly migrated our emails to Microsoft 365 and transitioned our data to SharePoint, ensuring a smoother, more secure way to manage our files. They handled the entire process, setting up all users and making sure everything was configured correctly from day one. We now benefit from their Business Basic package, allowing us to continue using our existing Microsoft Office licenses while taking advantage of their proactive IT support.
Beyond the migration, Pro Cloud provides ongoing remote monitoring and management of our machines, robust antivirus protection, and full Microsoft tenant management. Their email and data backup solutions give us confidence that our critical information is always protected. The difference in service and reliability has been outstanding—we now have an IT partner who understands our needs and ensures our technology runs smoothly so we can focus on our work. And because they are a local company, they were able to come to the arts centre and help in person when we had an urgent broadband issue that we needed resolving straightaway.
We highly recommend Pro Cloud Solutions to any organisation looking for expert IT support, seamless cloud integration, and a team that truly cares about keeping our systems secure and efficient.
Tacchi-Morris Arts Centre
I started my own Virtual Assistant business in 2024 and needed reliable IT support that wouldn't break the bank. Matt at Pro Cloud Solutions expertly configured my new systems, ensuring my online services ran smoothly, and that I was able to collaborate with clients professionally from day one. The security management Pro Cloud Solutions provide keeps my data protected across all devices, giving me the peace of mind to focus entirely on my clients and growing my business. Whenever I need to raise a support ticket, they address it promptly or are flexible to work around my schedule. Having Pro Cloud Solutions on hand means I can run my business confidently, knowing that the safety of my data is monitored professionally, and prompt technical support is available as and when I need it.
House of Admin
Reliable access to our CRM system and efficient email communication are essential for our business. Our CRM relies heavily on Microsoft Access databases, which were becoming increasingly difficult to manage on our old setup. We also faced challenges with an outdated IMAP email system that was limiting our productivity.
Pro Cloud Solutions provided the perfect answer. Their hosted desktop service has transformed the way we work, giving us a fast and dependable platform that allows our team to access everything they need from anywhere without any drop in performance. The switch was seamless, and they made sure our CRM software ran flawlessly right from the start. On top of that, they handled a smooth migration of our emails to Microsoft 365, upgrading us to Exchange Online. The difference has been night and day—our emails are now far more reliable, secure, and accessible across all our devices. The proactive support they offer, from remote monitoring and anti-virus protection to Microsoft tenant management, has taken a lot of the stress out of managing our IT.
What stands out most is the peace of mind we get from their backup and recovery solutions. Knowing our data is securely backed up and easily recoverable means we can focus on our business without worrying about potential IT failures. The team at Pro Cloud is responsive, knowledgeable, and genuinely invested in helping us succeed. I wouldn’t hesitate to recommend them to any business looking for a secure, scalable IT solution with excellent support.
Adam Townley, Managing Director, Townley Insurance Brokers
As a dental practice, having a secure, reliable, and efficient IT setup is essential to our day-to-day operations. We were previously using an outdated IMAP email system that didn’t meet our needs, and our setup lacked the modern tools required to support our dental software and X-ray equipment reliably.
Pro Cloud Solutions stepped in and took care of everything. They set up a new Microsoft Business tenant, migrated our emails to Exchange Online, and provided the appropriate Microsoft 365 licensing to give us access to the latest applications. They also implemented a hosted desktop server that connects to our practice via a site-to-site VPN, allowing for seamless performance and remote access where needed.
Importantly, they ensured everything worked flawlessly with our existing dental software and digital X-ray systems, which was a key concern for us. The transition was smooth, and they provided clear communication and support throughout the process.
We now have a dependable IT environment that supports our practice, and peace of mind knowing we have a local, knowledgeable team just a phone call away. I would highly recommend Pro Cloud Solutions to any company looking for modern, secure, and professional IT support.
David Lane, Practice Owner, Campden House Dental Practice
We’ve been working with Pro Cloud Solutions for over 8 years now, and their support has always been excellent. We used to have ongoing issues with our Access-based CRM running across our local network, which caused regular disruptions. The team recommended moving to their hosted desktop solution, and it’s been a game-changer. Everything is now hosted on their secure, fully managed platform, it’s fast, stable, and we’ve had no issues since. Their service is reliable, proactive, and always professional. Highly recommended.
Neil Robertson Plumbing & Heating
Moving our IT support to Pro Cloud has been one of the best business decisions we’ve made. Previously, we struggled with slow response times, unresolved technical issues, and a general lack of clarity around what we were actually paying for. It felt disorganised and was hard to keep on top of.
Since switching to Pro Cloud, the difference has been night and day. They’ve taken full control of our IT environment with a comprehensive, reliable, and transparent support package. The Pro Cloud Microsoft Business Standard IT Support package has streamlined everything, from setting up and managing our Microsoft 365 tenant to providing 24/7 remote support, antivirus protection, patch management, and cloud backups.
One of the biggest improvements has been around licensing. Pro Cloud reviewed everything we were paying for, identified inefficiencies, and got our Microsoft licensing under control. As a result, we now have total clarity on our monthly IT costs and have already seen significant savings.
The onboarding process was smooth, and their team were quick to get all of our systems under control. We now have clear reporting, robust security, and total confidence that any issues will be resolved quickly and professionally.
What we particularly appreciate is the flexibility, there’s no long tie-in, and we know exactly what we’re paying for each month. The level of service, clarity, and ongoing support has far exceeded our expectations. We wouldn’t hesitate to recommend Pro Cloud to any business that wants dependable, modern, and proactive IT support.
Bodyworld Taunton & Plymouth
