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We do not believe one size fits all so the cost will be dependent on factors such as number of users and level of support needed. We believe that we offer the best value for money service possible so contact us to see if we can reduce your current IT costs.

Our Managed IT support involves proactive monitoring, maintenance, and management of the IT services we provide, as opposed to reactive troubleshooting. we aim to prevent issues before they occur, ensuring a more stable and secure IT environment.

Pro Cloud managed IT support enhances operational efficiency, minimizes downtime, improves cybersecurity, ensures regulatory compliance, and provides scalability for business growth.

Our IT support employs proactive security measures, including regular updates and threat detection. This helps protect against cyber threats such as malware, phishing, and data breaches.

Pro Cloud managed IT support is paid as a monthly subscription fee based on the services and the size of the business. This model provides predictability and cost-effectiveness compared to traditional hourly billing.

Our IT support is beneficial for businesses of all sizes. It can be tailored to meet the specific needs and budgets of small businesses while providing scalability for larger enterprises.

Yes all of our staff are Microsoft Certified professionals.

1 - We welcome single users!

This is a really common question so don't be afraid to ask! Information Technology is a minefield and it's easy to understand why people often don't know what sort of IT infrastructure and support best suits their business. We offer a free no obligation consultation to assess your current IT setup and suggest ways to improve in line with what you are trying to achieve.

Azure Virtual Desktop is a desktop and app virtualization service that runs on the cloud. It has the same look and feel as a traditional desktop that can be accessed anywhere in the world from any device.

With Azure Virtual Desktop, we can set up a scalable and flexible environment: Create a full desktop virtualization environment without running any gateway servers. Publish host pools as you need to accommodate your diverse workloads. Reduce costs with pooled, multi-session resources. With the new Windows 11 and Windows 10 Enterprise multi-session capability, exclusive to Azure Virtual Desktop and Remote Desktop Session Host (RDSH) role on Windows Server, you can greatly reduce the number of virtual machines and operating system overhead while still providing the same resources to your users. Provide individual ownership through personal (persistent) desktops. Use autoscale to automatically increase or decrease capacity based on time of day, specific days of the week, or as demand changes, helping to manage cost.

Once assigned, users can launch any Azure Virtual Desktop client to connect to their published Windows desktops and applications. Connect from any device through either a native application on your device or the Azure Virtual Desktop HTML5 web client.

Yes, Microsoft Teams Phone supports VoIP phone calls to anyone, whether they're using a landline, mobile phone, or the Teams app.

VoIP is the technology that converts your voice into a digital signal, allowing you to make a call directly from a computer, phone or any other device that has internet connectivity. Simply put, it's phone service delivered over the internet.

Yes, we can help you can set up greetings, hold messaging and music, and voicemail. As well as call management and auto attendant features.

International calling is possible however you would need to purchase communication credits. Local calls are included in the subscription.

Managed email services are a secure, low-cost and business-grade alternative to email services offered by free email providers, domain name registrars or in-house managed email server.

Yes, we can fully manage and migrate your existing email data, including emails, contacts, and calendars, to Microsoft 365 Exchange.

Microsoft 365 Exchange Online is the cloud-based version, while Exchange Server is an on-premises solution. Exchange Online offers the advantage of cloud accessibility and automatic updates.

Yes, Microsoft 365 Exchange allows you to use custom domains for email addresses, providing a professional and branded email experience. At Pro Cloud we can fully manage your domain migration to Microsoft 365 exchange.

The minimum number of users is 1. Even as a single user you can benefit from having a hosted remote desktop server.

Extremely secure. Our UK based data centre is ISO 27001 cetified. Each user will be supplied with a unique login and password. They will also be required to connect their device to a VPN which will provide encryption between their device and the pro cloud server. The above combined with state of the art technology make it safer than storing it onsite. Significant investment would be needed to make an onsite solution match the security and reliability of Pro Cloud's hosted remote desktops.

One of the main advantages of a virtual server is it's scalability. Adding users as your company grows literally takes minutes. On the other hand it is just as simple to reduce users meaning you only ever pay for what you need. The same applies to Hard Disk space meaning you only pay for what you need.

Absolutely. We store 90 days worth of geo-redundant backups as standard. This means that your data is backed up to another data centre in a different location, so in the event of a disaster your data will be secure.

A hosted virtual desktop is a desktop that a user connects to from any device with an internet connection. The look and feel of the desktop will be the same as if you were working on a normal computer. The advantages of a hosted desktop is that you can connect from anywhere and access all your data and applications as they are stored in a secure data centre.

No. Hosted Remote desktops allow you to use enterprise level Hardware at an affordable monthly cost. When comparing this to the cost to buy and maintain on site servers the including outsourcing IT or employing IT staff Hosted Remote Desktop option is almost certainly going to save you money.

Absolutely. You can get in touch with us on the contact page and one of our team will be in touch to show you what we can offer.

Yes. All of our data centres are based in the UK and are ISO certified.

No problem. Please contact us via chat or the "contact us" section and we will be happy to answer any questions.

Yes we can off Microsoft 365 plans tailored for small businesses and large enterprises with various features and pricing options.

Microsoft 365 includes built-in security features like threat protection, information protection, and compliance tools to help organizations safeguard your data. As part of your Pro Cloud subscription this is fully managed by us.

Yes, Microsoft 365 subscriptions often allow users to install the software on multiple devices, including PCs, Macs, tablets, and smartphones.

Microsoft 365 includes applications like Word, Excel, PowerPoint, Outlook, Teams, and cloud services such as OneDrive and SharePoint (depending on subscription).

Microsoft regularly releases updates for Microsoft 365, including new features, security patches, and performance improvements. Updates are delivered automatically.