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Businesses in Taunton and across the UK rely heavily on technology to streamline operations, enhance productivity, and stay competitive. However, managing and maintaining IT infrastructure can be complex, time-consuming, and costly, especially for small and medium-sized enterprises (SMEs). This is where managed IT Support steps in, offering a variety of benefits that can propel your business to new heights. Proactive Maintenance and Monitoring Managed IT support providers proactively monitor your IT infrastructure round the clock, identifying and resolving potential issues before they escalate into costly downtime. This proactive approach ensures that your systems run smoothly, minimizing disruptions and maximizing uptime. Expertise and Specialisation Partnering with a managed IT support company gives you access to a team of highly skilled professionals with expertise in various technologies and industry best practices. These specialists stay abreast of the latest trends and advancements in IT, ensuring that your business remains at the forefront of innovation. Cost Savings Opting for managed IT support can significantly reduce IT-related costs for your business. Instead of hiring and maintaining an in-house IT team, you can leverage the services of a managed provider at a fraction of the cost. Additionally, proactive maintenance helps prevent costly downtime and repairs, saving your business both time and money in the long run. Scalability and Flexibility As your business grows, so do your IT needs. Managed IT support offers scalability, allowing you to easily adjust your IT resources to accommodate changing requirements. Whether you need to scale up during periods of growth or scale down during lean times, your managed provider can adapt to your evolving needs seamlessly. Enhanced Security Cybersecurity threats pose a significant risk to businesses of all sizes. Managed IT support includes robust security measures such as firewall management, antivirus software, intrusion detection, and regular security audits to safeguard your data and protect your business from cyberattacks. Focus on Core Business Activities Outsourcing your IT management to a trusted provider allows you to focus your time and resources on core business activities. Instead of worrying about IT issues, you can concentrate on driving innovation, serving your customers, and achieving your business objectives. 24/7 Support and Rapid Response Times IT issues can arise at any time, often when you least expect them. With managed IT support, you gain access to 24/7 technical assistance and rapid response times, ensuring that any problems are addressed promptly and efficiently, regardless of the time of day. Compliance and Regulatory Adherence Many industries are subject to strict regulatory requirements concerning data privacy and security. Managed IT support helps ensure that your IT infrastructure complies with relevant regulations such as GDPR, HIPAA, PCI DSS, and others, reducing the risk of non-compliance penalties and legal issues. Disaster Recovery and Business Continuity In the event of a natural disaster, cyberattack, or hardware failure, having a robust disaster recovery plan in place is essential to ensure business continuity. Managed IT support providers offer data backup, disaster recovery, and continuity planning services to help mitigate risks and minimize downtime in the face of unforeseen events. Competitive Advantage By leveraging the expertise and resources of a managed IT support provider, your business gains a competitive edge in the marketplace. With optimized IT infrastructure, enhanced security, and improved efficiency, you can deliver superior products and services to your customers, positioning your business for long-term success. How Managed IT Support Empowers Your Business Managed IT support offers a wide array of benefits that can positively impact your business operations, productivity, and bottom line. By partnering with a reputable managed service provider, you can unlock the full potential of your IT infrastructure, drive innovation, and achieve your business goals with confidence. RELATED POSTS Cloud IT Support In The UK: The Future Is Pro Cloud Solutions > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

UK businesses are continually seeking ways to optimise their operations, streamline processes, and enhance productivity. One transformative solution in recent years is hosted desktop services. By leveraging cloud technology, hosted desktops offer a myriad of benefits that can revolutionise the way your company operates. In this article, we'll delve into the diverse advantages of hosted desktops, with a particular focus on key features such as Microsoft Office integration, managed migration, daily backups, ISO27001 datacentres, scalability, unparalleled support, and robust security measures including managed anti-virus, updates, and Cisco firewall management. Seamless Integration with Microsoft Office Hosted desktop solutions seamlessly integrate with Microsoft Office suite, providing users with familiar tools such as Word, Excel, PowerPoint, and Outlook. This ensures continuity and eliminates compatibility issues, allowing your team to work efficiently without disruptions. Managed Migration Transitioning to a hosted desktop environment can be daunting, but with managed migration services, the process becomes seamless and stress-free. Experienced professionals handle the migration of your data, applications, and settings, ensuring a smooth transition with minimal downtime. Daily Backups for Data Security and Resilience Data is the lifeblood of modern businesses, making daily backups a critical aspect of any IT infrastructure. Hosted desktop services offer automated daily backups, safeguarding your data against loss, corruption, or unauthorized access. This provides peace of mind knowing that your business-critical information is securely stored and readily accessible when needed. ISO27001 Certified Datacentres for Compliance and Reliability Security and compliance are paramount concerns for businesses operating in today's digital landscape. Hosted desktops leverage ISO27001 certified datacentres, adhering to stringent security protocols and industry best practices. This ensures the confidentiality, integrity, and availability of your data, while also providing the scalability and reliability required to support your business operations. Scalability with No Minimum Users Requirement Unlike traditional IT infrastructures that often require significant upfront investments and have rigid user requirements, hosted desktop services offer scalability with no minimum user constraints. Whether you're a small startup or a large enterprise, you can easily scale your resources up or down based on your evolving business needs, allowing for greater flexibility and cost-effectiveness. Unmatched Support for Seamless Operations Exceptional customer support is essential for maintaining operational efficiency and resolving technical issues promptly. Hosted desktop providers offer comprehensive support services, including troubleshooting, software updates, and proactive maintenance, ensuring that your systems are always up and running smoothly. Robust Security Measures Protecting your business-critical data from cyber threats is non-negotiable in today's digital age. Hosted desktop solutions incorporate robust security measures, including managed anti-virus software, regular system updates, and managed Cisco firewall protection. These layers of defense help mitigate risks and safeguard your infrastructure against cyberattacks, data breaches, and other security vulnerabilities. Ready To Unlock The Full Potential Of Your Business With Hosted Desktop Services Hosted desktop services offer a multitude of benefits that can drive efficiency, enhance collaboration, and fortify your business against emerging challenges. From seamless Microsoft Office integration to managed migration, daily backups, ISO27001 certified datacentres, scalability, exceptional support, and robust security measures, the advantages are undeniable. By embracing hosted desktop solutions, your business can stay agile, competitive, and resilient in today's dynamic business landscape. If you're ready to unlock the full potential of your business with hosted desktop services, contact us today to learn more about how we can tailor a solution to meet your specific needs and propel your organization to new heights. IT Support for UK Businesses This comprehensive IT support framework is essential for UK businesses looking to stay competitive and secure in a digital world. With the right support structure, companies can focus on growth and innovation, leaving the complexities of IT management to the experts. RELATED POSTS Cloud IT Support In The UK: The Future Is Pro Cloud Solutions > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

The demand for agile and efficient solutions has never been more pronounced, embracing remote work while ensuring data security and scalability is a challenge that businesses are actively addressing. Enter Azure Virtual Desktop (AVD), a revolutionary cloud-based service by Microsoft, seamlessly brought to you by Pro Cloud Solutions. Let's dive into how AVD, tailored to the unique needs of UK businesses, can transform the way you operate in the digital age. Unveiling Azure Virtual Desktop by Pro Cloud Solutions Tailored Solutions for UK Businesses At Pro Cloud Solutions, we understand the distinct requirements of UK businesses. AVD offers a bespoke virtual desktop and app virtualization service designed to enhance productivity, collaboration, and security in your organization. Scalability for UK Market Dynamics The UK business landscape is dynamic, and Pro Cloud Solutions ensures your virtual desktop infrastructure (VDI) scales seamlessly to meet your evolving needs. With AVD, you can effortlessly adjust resources based on seasonal demands or sudden workforce changes. Robust Security Measures Pro Cloud Solutions prioritizes the security of your business data. AVD, powered by Azure, integrates advanced security features such as Azure Active Directory and conditional access policies. This ensures that your sensitive information remains protected against evolving cyber threats. Cost-Effective Solutions We understand the importance of cost optimization for UK businesses. AVD eliminates the need for on-premises infrastructure, reducing hardware maintenance costs. Pro Cloud Solutions ensures that you only pay for the resources you use, making it a cost-effective choice for your organization. Implementing Azure Virtual Desktop with Pro Cloud Solutions Customized Azure Subscription Pro Cloud Solutions begins by setting up a tailored Azure subscription, incorporating Virtual Network, Azure AD tenant, and storage accounts, aligned with the unique needs of UK businesses. Optimized Virtual Machine Configuration Our team configures virtual machines according to your business requirements, offering both single-session and multi-session options. This flexibility ensures that your virtual infrastructure is optimized for performance and efficiency. Seamless Azure AD Integration Pro Cloud Solutions seamlessly integrates Azure Active Directory for user authentication and authorization, ensuring a secure and controlled access environment for your UK business. Application Deployment Expertise Trust in our expertise to deploy the necessary applications and software on your virtual machines. AVD supports a wide range of applications, providing a familiar desktop experience for your UK-based users. User-Focused Access Configuration Pro Cloud Solutions configures user access by assigning roles and permissions through Azure AD, aligning with the unique organizational structure of your UK business. Empowering the Future of UK Business Operations As the future of work continues to evolve, Pro Cloud Solutions stands as your trusted partner in leveraging Azure Virtual Desktop to elevate UK business operations. Whether you are embracing a hybrid or fully remote work model, AVD offers the scalability, security, and cost-effectiveness essential for your success. Embrace the future of remote work with Pro Cloud Solutions and Azure Virtual Desktop. Unleash the power of tailored solutions that cater specifically to the needs of UK businesses, setting the stage for a new era of productivity, collaboration, and growth. Elevate your operations with Pro Cloud Solutions - Your Gateway to Cloud Excellence. IT Support for UK Businesses This comprehensive IT support framework is essential for UK businesses looking to stay competitive and secure in a digital world. With the right support structure, companies can focus on growth and innovation, leaving the complexities of IT management to the experts. RELATED POSTS Cloud IT Support In The UK: The Future Is Pro Cloud Solutions > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Boosting Business Efficiency: The Power of Hosted Desktops with Pro Cloud Solutions In the rapidly evolving landscape of IT solutions, businesses are constantly seeking ways to enhance efficiency, productivity, and collaboration. One innovative solution that has gained prominence is Hosted Desktops, a game-changer for businesses looking to streamline their operations. In this article, we'll delve into the world of Hosted Desktops and explore how Pro Cloud Solutions, a leading IT Support business in the UK, is transforming the way businesses operate. Understanding Hosted Desktops Hosted Desktops, also known as Desktop as a Service (DaaS), represent a shift from traditional desktop computing models. Instead of relying on local hardware and software, businesses can leverage Pro Cloud Solutions' cutting-edge infrastructure to host their desktop environments in a secure and scalable cloud environment. This means that users can access their desktop, applications, and data from anywhere, at any time, using a variety of devices. Key Benefits of Hosted Desktops Flexibility and Mobility With Pro Cloud Solutions' Hosted Desktops, your team can work seamlessly from anywhere, promoting flexibility and enhancing mobility. Whether it's in the office, at home, or on the go, access to critical resources is at your fingertips. Enhanced Security Pro Cloud Solutions prioritizes the security of your data. Hosted Desktops provide advanced security features such as data encryption, multi-factor authentication, and regular backups, ensuring that your business-critical information is safeguarded against potential threats. Scalability As your business grows, so do your computing needs. Pro Cloud Solutions' scalable Hosted Desktops can easily adapt to the changing requirements of your business, providing a cost-effective solution that aligns with your growth. Collaboration Foster seamless collaboration among your team members with Pro Cloud Solutions' Hosted Desktops. Real-time access to shared documents and applications encourages efficient teamwork, boosting overall productivity. Why Choose Pro Cloud Solutions? As a trusted IT Support business in the UK, Pro Cloud Solutions stands out for its commitment to delivering top-notch Hosted Desktop solutions tailored to the unique needs of each client. With a team of experienced professionals and a focus on customer satisfaction, Pro Cloud Solutions ensures a smooth transition to Hosted Desktops, offering ongoing support and maintenance. IT Support for UK Businesses This comprehensive IT support framework is essential for UK businesses looking to stay competitive and secure in a digital world. With the right support structure, companies can focus on growth and innovation, leaving the complexities of IT management to the experts. RELATED POSTS Cloud IT Support In The UK: The Future Is Pro Cloud Solutions > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

IT Support for UK Businesses: Enhancing Efficiency and Security Efficient and reliable IT support is a cornerstone of success, UK businesses in particular require a comprehensive approach to IT management that ensures not only smooth day-to-day operations but also robust security and future-proof strategies. Pro Cloud Solutions is committed to providing the highest quality support. All services purchased through Pro Cloud are supported by our experienced UK based support team. Pro Cloud Solutions IT Support Service Let’s explore how each component of Pro Cloud Solutions IT Support Service can make a significant difference to your business. Full-Featured Service Desk A full-featured service desk acts as the nerve centre of IT support, providing a single point of contact for all IT-related issues and requests. This centralised hub ensures that issues are tracked, prioritized, and resolved efficiently. It’s not just about fixing problems; it’s about providing a seamless experience that minimises downtime and keeps your business running smoothly. Client Knowledgebase System An effective client knowledgebase system is like a library of solutions at your fingertips. It offers self-service options for common issues, empowering users to find quick solutions while freeing up IT staff to focus on more complex problems. This resource is continually updated to reflect the latest information and technologies, making it an invaluable tool for both users and support staff. Access to Highly Experienced, Qualified Technicians The backbone of any IT support service is its technicians. Having access to highly experienced, qualified technicians means that your business benefits from expert advice and problem-solving skills. These professionals stay abreast of the latest technological advancements and are well-equipped to handle a wide range of IT challenges. Fast Response Telephone Support When IT issues arise, time is of the essence. Fast response telephone support ensures that your concerns are addressed promptly, reducing the impact on your business operations. This immediate access to support can be the difference between a minor hiccup and a major disruption. Remote Support via Zoho Assist Leveraging tools like Zoho Assist, IT support can offer remote assistance to quickly resolve issues without the need for on-site visits. This not only speeds up the resolution process but also cuts down on costs and inconvenience associated with travel. Proactive Monitoring Proactive monitoring is about staying ahead of problems. By continuously scanning systems and networks, potential issues can be identified and addressed before they escalate into serious problems. This approach not only ensures smoother operations but also contributes to the overall health and longevity of your IT infrastructure. Security Updates, Anti-Virus, and Spyware Protection In an era of increasing cyber threats, keeping your systems secure is non-negotiable. Regular security updates, along with comprehensive anti-virus and spyware protection, form a critical line of defence against various online threats. This proactive security strategy protects sensitive data and maintains the integrity of your business operations. Monthly Reporting Monthly reporting provides insights into the performance and health of your IT systems. These reports are essential for understanding usage patterns, identifying potential areas of improvement, and making informed decisions about future IT investments. Cloud Backup Management Data is the lifeblood of modern businesses. Cloud backup management ensures that your data is securely backed up and easily recoverable in the event of data loss. This not only provides peace of mind but also ensures business continuity under all circumstances. Office 365 and Cloud Guidance Navigating the complexities of cloud services like Office 365 can be challenging. Expert guidance in this area helps businesses maximize their cloud investments, ensuring that they leverage these tools for maximum efficiency and collaboration. Flexible Monthly Licensing Flexible monthly licensing provides businesses with the agility to scale their IT resources up or down based on changing needs. This model offers cost-effectiveness and ensures that you only pay for what you use, aligning IT expenses closely with your business requirements. IT Support FAQS 1. What is Cloud IT Support? Cloud IT Support involves assisting with services hosted in the cloud, including infrastructure, software, and platform support. 2. How does Cloud Support differ from traditional IT Support? Unlike traditional IT, Cloud Support often involves managing services that are hosted off-site and accessible over the internet. 3. What are common issues addressed by Cloud IT Support? Common issues include access problems, performance issues, cloud security, and managing cloud-based applications. 4. Can Cloud IT Support help with data migration? Yes, they often assist in migrating data to and from cloud platforms. 5. How does Cloud IT Support ensure data security? They implement security protocols and monitor for threats to protect data stored in the cloud. 6. Is Cloud IT Support available 24/7? Many cloud support services offer round-the-clock assistance to handle issues anytime. 7. Can Cloud IT Support help with compliance and regulations? Yes, they can help ensure that cloud services comply with relevant laws and regulations. 8. How does Cloud IT Support handle disaster recovery? They typically have plans for data backup and recovery to minimize downtime and data loss. 9. What types of training are required for Cloud IT Support professionals? They need training in cloud technologies, security, and specific cloud platforms like AWS or Azure. 10. How is the performance of cloud services monitored by IT Support? Cloud IT Support uses tools to continuously monitor performance and optimize cloud resources. IT Support for UK Businesses This comprehensive IT support framework is essential for UK businesses looking to stay competitive and secure in a digital world. With the right support structure, companies can focus on growth and innovation, leaving the complexities of IT management to the experts. RELATED POSTS Cloud IT Support In The UK: The Future Is Pro Cloud Solutions > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

The Evolution of Hosted Desktops in the UK In a world marked by rapid technological advancement, the drive for businesses to stay ahead has never been greater. From small start-ups to large corporations, everyone is looking for ways to streamline their operations and enhance productivity. One solution that has gained immense traction, particularly in the UK, is the adoption of hosted desktops. But what are they, and why are they gaining such momentum? What is a Hosted Desktop? A hosted desktop, also known as Desktop as a Service (DaaS) or virtual desktop, is a system where your desktop environment is stored on a remote server rather than on a local computer or device. Users can access their desktops from any device, be it a smartphone, tablet, or PC, as long as they have an internet connection. Everything from your applications, data, and settings is hosted in the cloud. The Drive behind Hosted Desktop Popularity in the UK Flexibility and Mobility: The modern UK workforce is becoming increasingly mobile. Employees value the ability to work from home, during commutes, or even from a cafe. Hosted desktops make this flexibility possible. Since all you need is an internet connection, the barriers to working remotely are significantly reduced. Cost Efficiency: Businesses in the UK are continually looking for ways to cut down on IT infrastructure costs. With hosted desktops, there's no need for heavy investments in hardware. Moreover, the scalability of cloud solutions means that businesses only pay for what they use. Enhanced Security: The digital threats facing businesses are evolving, and UK companies are no exception. Hosted desktop providers typically offer robust security measures, including encryption, multi-factor authentication, and regular backups. This offloads the security burden from individual businesses to experts who are better equipped to handle it. Streamlined IT Management: With hosted desktops, the need for in-house IT management decreases. Software updates, patches, and troubleshooting are typically managed by the provider, allowing businesses to focus more on their core operations. Business Continuity: Disruptions, whether from natural calamities or unforeseen events, can severely impede business operations. With hosted desktops, data recovery and business continuity are easier to maintain. In the event of a disruption, employees can still access their work environment from alternative locations. The UK's Unique Position The UK's robust IT infrastructure, coupled with a forward-thinking business culture, has made it a fertile ground for hosted desktop adoption. The government, too, has played a role by supporting digital transformation initiatives and encouraging businesses to adopt cloud-based solutions. Furthermore, with Brexit, there has been an emphasis on local data handling and storage, which has propelled many UK-based businesses to choose local hosted desktop providers. Hosted Desktops FAQS Looking Ahead As the UK continues its journey in the digital age, the adoption of hosted desktops will likely continue to rise. The benefits of flexibility, cost-efficiency, and enhanced security are hard to ignore. However, as with any technological solution, businesses should assess their unique needs and challenges before making a transition. For those in the UK looking to stay competitive and future-proof their operations, exploring the world of hosted desktops might just be the next logical step. Learn more about how Pro Cloud Solutions can help your business. RELATED POSTS Cloud IT – Enabling Business To Take Green Strides To Reduce Carbon Footprints > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Cloud IT Support In The UK: The Future Is Pro Cloud Solutions In an era where everything is moving to the cloud, the way businesses approach IT support is no exception. Cloud IT support has emerged as the next frontier for organisations in the UK, providing an innovative, efficient, and cost-effective solution for managing IT infrastructure. If you are seeking unparalleled cloud IT support, look no further than Pro Cloud Solutions. Understanding Cloud IT Support At its core, cloud IT support means utilising cloud computing to provide businesses with IT infrastructure support, software solutions, and technical assistance. Instead of relying on traditional on-site hardware and software installations, businesses can leverage the cloud's flexibility and scalability. Why the UK is Embracing Cloud IT Support Several factors contribute to the increasing adoption of cloud IT support in the UK: Economic Efficiency Traditional IT infrastructures often involve high capital expenditure. However, with cloud IT support, businesses can shift from a CAPEX model to an OPEX one, paying only for the services they use. Scalability The cloud allows businesses to scale up or down based on their needs. No longer are companies bound by the limitations of physical hardware. Remote Work The recent global events have accelerated the trend of remote work. With cloud IT support, businesses can ensure that their employees have seamless access to their IT resources, no matter where they are. Security With cyber threats on the rise, cloud providers, like Pro Cloud Solutions, prioritise robust security measures to ensure data protection and compliance. The Pro Cloud Solutions Advantage Pro Cloud Solutions stands out in the cloud IT support landscape in the UK. Here's why: Expertise With a deep understanding of the intricacies of cloud computing, the Pro Cloud Solutions team is adept at crafting bespoke cloud solutions tailored to individual business needs. Comprehensive Service From initial consultations to ongoing support, Pro Cloud Solutions provides end-to-end cloud IT services. They help businesses migrate to the cloud, optimise their existing cloud infrastructure, and offer round-the-clock support. Security First Understanding the importance of data protection, Pro Cloud Solutions emphasises a security-first approach, ensuring that businesses meet compliance requirements and are protected against potential cyber threats. Local Presence Being based in the UK gives Pro Cloud Solutions a unique advantage. They understand the local market, regulations, and can provide timely support to their clients. Cloud IT Support FAQS Looking Ahead: The Future of Cloud IT Support The momentum of cloud IT support in the UK is only set to increase. As businesses recognise the myriad of benefits, from cost savings to enhanced efficiency, the cloud is no longer an option but a necessity. For those in the UK looking to embark on their cloud journey, choosing a trusted partner is paramount. And as we've seen, Pro Cloud Solutions stands out as a beacon of excellence in the cloud IT support domain. As the digital landscape evolves, staying ahead of the curve is essential for businesses. Cloud IT support, especially with stalwarts like Pro Cloud Solutions, offers a promising pathway to a future of limitless potential and robust growth. RELATED POSTS Cloud IT – Enabling Business To Take Green Strides To Reduce Carbon Footprints > Cut Through The Cloud VS On Premise Confusion With Pro Cloud Solutions > Enjoy Hassle-Free Home Working With Pro Cloud Solutions > Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Empowering businesses and consumers to exchange sensitive information by email, securely. Here at Pro Cloud Solutions, tightening online security and ensuring that important and sensitive business data is safe are always at the top of the agenda in our work with clients. The ever-onward march of technology, coupled with modernised working patterns, means that more business processes and operations are being carried out online or digitally than ever before. Furthermore, company information and systems are being accessed over a growing number of devices in often a wide and varied number of locations, across the UK and abroad. It is also unfortunately a fact that as digital usage is increasing, so are the potential threats to online safety and security. Many of the conversations our expert team have with clients and potential customers are around mitigating the business’ wider online exposure with measures to protect access to mission critical data and systems – the use of email encryption is a valuable tool here, that is always one of our recommendations. What is encryption? Encryption is the process of encoding information. This process converts the original representation of the information, known as plaintext, into an alternative form known as ciphertext. Simply put, it is the method by which information is converted into secret code that hides the information's true meaning - a way of scrambling data so that only authorised parties can decode it. Why is encryption important? Whether being emailed by colleagues working on joint projects either in-house or remotely, or being shared with clients and supply chain members, the necessity to distribute company information and analysis is ever increasing in this data driven age. The UK Information Commissioner’s Office states that: Encrypting personal data whilst it is being transferred from one device to another (eg across the internet or over wired or wireless connections) provides effective protection against interception of the communication by a third party whilst the data is in transfer. It is also strongly recommended to use encrypted communication when transmitting any data over a wireless communication network (eg Wi-Fi) or when the data will pass through an untrusted network.[1] Additionally, it is important to highlight here that dependent on which sector your business operates in, there may well already be guidelines and/ or governance requiring a minimum standard or enforcing a specific policy for the encryption of sensitive data - both in rest and in transit. Examples, but not an exhaustive list, include the General Council for the Bar, The Attorney General’s Office, the Financial Conduct Authority – and any businesses tendering for national or local government contracts will also likely be required to have robust email encryption in place. Don’t I get email encryption with my Microsoft 365 subscription? In short – yes. Microsoft is an excellent email host; however, the standard in-built level of email encryption available does not meet the compliance requirements of many regulatory bodies, and likely more in the future. Furthermore, Microsoft 365 in-built email encryption also lacks the flexibility and features that make alternatives not only more attractive, but also far more digital security beneficial. These missing features include email recall/ revoke, subject line protection, email date expiration and password addition. What is Mailock and how does it offer me better email security? At Pro Cloud Solutions we are proud to partner with Mailock to offer our clients an email encryption service that leads the market both in terms of security, simplicity and features. It was developed by Beyond Encryption, world-class developers and security fanatics who live and breathe the latest in encryption tech to enable users to connect securely, compliantly and sustainably with contacts and customers. Mailock offers: Military grade encryption for emails, fully compliant with regulatory requirements detailed above, as well as GDPR. ‘Recall’ and ‘Revoke’ options, solving the issue of misfiring emails – the number one cause of business data exposure - as well as giving you the opportunity to revoke access, if necessary, when projects conclude or business contracts end. Identity authentication of email recipient prior to delivery. Mailock secures email messages with encryption and authentication allowing you to identify recipients before they gain access, and preventing interception by unauthorised third parties. Full audit trail for complete control. As Mailock comes with a comprehensive audit feature, there is no need to send documents by tracked post to maintain regulatory compliance. Users can track both the recipient’s receipt of emails and data sent at any time, as well as track how recipients have interacted with the information. Seamless integration with Outlook for Windows, or alternatively Mailock can be accessed through a dedicated browser app. Mailock also offers the same consistent integration with Unipass identity for Financial Services users. At Pro Cloud Solutions we see the positive impact that Mailock has on our clients’ email safety and security, as well as in the additional areas below: Customer Relations The use of Mailock reinforces your business’ brand identity as a firm to rely on for efficiency and security, and furthermore allows you to communicate with customers and supply chain contacts simply and effectively, with a ‘can do’ attitude. In its simplest terms, it overcomes the issue faced on an almost daily basis, when a ‘can’t you just email it to me?’ request arrives. Environmental and Social Governance Mailock can contribute significantly to the reduction of paper usage and output. It's estimated 70% of processes remain paper-related within the legal and financial services sector, and by reducing reliance on ‘print and post’, Mailock enables organisations to make weighty economic and ecological savings. Why partner with Pro Cloud Solutions? Our experienced team of tech experts offer wrap-around support when it comes to taking up any of the services and applications we offer. Because we take time to get under the skin of your organisation and learn about what you do and how you operate, we make sure that the service and application recommendations we make are always match fit. Moreover, our service to clients is not only to install, but also to manage, support and provide training on how best to use new applications. This ensures that understanding of new app processes and requirements penetrates throughout your organisation speedily, allowing your company to start reaping the benefits more quickly and hassle-free. Schedule a free consultation with one of our knowledgeable team today. Here at Pro Cloud Solutions, we are focused on ensuring the advice we give is clear and the assistance we offer makes a real and lasting difference to your firm’s cloud IT capabilities. [1] https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/security/encryption/encryption-and-data-transfer/ Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Microsoft Intune – How Your Business Can Benefit From This Feature-Packed Application It is a daily occurrence here at Pro Cloud Solutions, witnessing the benefits that advancements in cloud-based technology are bringing to the companies we work with: Increased accessibility to apps, information and colleague/ client communication platforms enabling teams to work efficiently and collaboratively from almost anywhere in the world. Increased ability to carry out all of the above on a wide range of devices: desktops, laptops, tablets, mobiles – both company owned and BYOD (bring your own device). Access Vs Security – An Important Consideration How though can a business ensure that this ease of access both from a location and device point of view does not become a weakness in the organisation’s safety and security amoury? Common worries are: How can we make sure our teams are always using the correct and most up to date applications to access and update company data, no matter what type of device they are using? When usage is over such a large number and variety of devices, how can we ensure that our company data and systems are not compromised? How can we secure compliance with the protocols we have put in place to mitigate the risk of loss/ corruption/ breach? (whether malicious or unintentional). At Pro Cloud Solutions We Recommend Microsoft Intune “Many of the organisations we speak to come to us with this dilemma”, says Pro Cloud Solutions MD Simon Waugh, “seeking to benefit from all the advantages that remote working capabilities and connected tech bring, but concerned about increased risk and lack of overall control. This is where the feature-packed Microsoft Intune application comes into its own – and why it is always on our recommend list”. What Is Microsoft Intune? Microsoft Intune is a cloud-based unified endpoint management service. In a nutshell, the application protects your organisation’s corporate data and information by controlling how people can access and share it. Its remit covers: Apps: deployment, updates, protection and removal Identities: management, security, custom roles, policy assignment Devices: compliance, conditional access, device configuration both for company-owned and BYO devices. What Are The Features And Benefits Of Microsoft Intune? Microsoft Intune’s attributes have been developed to protect access to your company’s critical information, however it is being sourced, whilst ensuring users have a smooth and efficient experience, allowing them to complete necessary workload either in isolation or collaboratively: Automatic Policy Deployment - Intune automates policy deployment for apps, security, device configuration, compliance, and conditional access. This means that as soon as new company policies are ready, you can deploy these to your user groups and device groups. What’s more, to receive these policies, the devices only need internet access. Integration with other Microsoft 365 services and apps – as you would expect, Intune integrates seamlessly with any other Microsoft 365 services and apps your business uses, allowing you to combine functionality and information to help you more efficiently provision, monitor, analyze, report and act. Rapid Deployment of Microsoft 365 apps and updates to users and devices in your organisation – using Intune, you can deploy Microsoft 365 apps and updates to users and devices in your organisation. You can also deploy these apps when users sign in for the first time. Having access to the right apps and the most up to date version every time increases efficiency and productivity and reduces tech-frustration. 3rd Party Integration – Intune integrates smoothly with device services outside the Microsoft family, such as Google Play and Apple Store. Through the Intune admin centre, administrators can access your volume purchased iOS/iPad, macOS app licenses and Android apps. This offers a neat solution to deploy authorised 3rd party apps across your devices. Bulk Provisioning – this feature ensures that when employees receive a new company device, they are presented with a corporate-branded setup to authenticate themselves. That device is configured with security policies and the employee can then quickly and efficiently launch the Intune Company Portal app that helps them access the apps you’ve made available to them. Device management and/ or application management enrollment - once your employees’ company devices are enrolled in Intune, the full endpoint management system will ensure they comply with your policies before accessing your corporate data. You also have the option of requiring that your employees are enrolled with Intune before corporate data can be accessed. Where your firm allows BOYD, Intune manages only the apps on an employee’s device that contain company data. This protects your organisation’s information even if the app in question pulls from both corporate and personal data sources. Web based Admin Centre – The Microsoft Intune admin centre is where you can find service and reporting settings, as well as other device management related tabs. In addition to offering an overall visual snapshot, the admin centre can provide regular reporting and views are customisable. Intune's Admin Centre is also web-based rather than being an on-premise facility, meaning that administrators can sign into the Intune admin centre from any device that has internet access. Self Service Features – The Intune Company Portal app has some really handy self-service features that allow your team members to resolve common IT desk/ ticket issues such as resetting PINs or passwords, installing new apps as well as reducing the number of times they need to sign into corporate resources with a single sign-on to the Company Portal app. This adds efficiency to business operations as well as reducing the frustration/ time lag that raising an issue can cause. In conclusion, the feature-rich and value for money Microsoft Intune helps organisations support employees who can work from anywhere, without adding to cyber security risks. The elements within Intune can be configured to allow users to safely and securely connect to your company, its information and co-workers wherever they might be. Simon Waugh adds: “Over the last few years, we have all learned how important it is to both add efficiency and build in flexibility to our business operations - allowing us to expand and contract to make the best of opportunities and to respond with agility to market conditions. Without the burden of heavy initial outlay, use of Microsoft apps is charged on a monthly subscription basis, a model that allows you to easily control costs within your business and forward plan financial obligations. Working with Pro Cloud Solutions enables you to flex the Microsoft packages and licences you need to ensure you are paying only for what you require to succeed. We will apply the specifics of your company to each of the applications, to ensure that the package you choose is always the best fit for you and your team. To benefit from the peace of mind and levels of control that Microsoft Intune can bring to your organisation’s business operations, please get in touch with our trained team of tech experts” Here at Pro Cloud Solutions, we are focused on ensuring the advice we give is clear and the assistance we offer makes a real and lasting difference to your firm’s cloud IT capabilities. Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Cyber Essentials What Is Its Function, And Why Is It A Key Tool In Keeping Your Organisation Safe Online? If you scroll through the Pro Cloud Solutions website, however briefly, you will see many mentions of cyber security and the importance we place on mitigating the risk of online disruption for our clients. “In order to best help the organisations we work with, our team of tech experts take time to really understand our clients’ business operations and the sectors they work in” says Pro Cloud Solutions MD Simon Waugh: “From the outset, it is vital for us to have accurate knowledge of a business’ current cyber security position so that we can identify weaknesses, make recommendations that are fit for purpose and to work with the firm to formulate robust project plans. The initial Cyber Essentials questionnaire is a comprehensive starting point when looking at the support we can offer” Why the need? When one looks at the stark reality of the cyber security landscape, it is no surprise that many of the exploratory meetings we have with potential clients feature conversations around improving digital and online protection. The National Cyber Security Centre’s 2022 Cyber Security Breaches survey[i] reported that in the previous 12 months, 39% of UK businesses identified a cyber-attack, but suggests that the figure in reality may be higher, as less cyber mature organisations may be underreporting. The NCSC goes on to highlight that overall, only 50% of businesses updated the board on cyber security matters at least quarterly, only 33% conducted a risk assessment, and merely 17% carried out staff training. Furthermore, use of an Incident Management Policy is limited, with only 19% of businesses having a formal incident response plan. What is perhaps more telling is that the report reveals that in qualitative interviews, organisations spoke of a lack of understanding of what constitutes effective cyber risk management, which is compounded by a lack of expertise and perceived complexity of cyber security matters. Having reflected above on the usefulness of Cyber Essentials in our work with clients, it is worrying that the NCSC survey also states that only 16% of businesses and 19% of charities are aware of government guidance initiatives such as Cyber Essentials. What is Cyber Essentials, and what does it look at? Cyber Essentials is a UK government-backed scheme designed to help you to protect your organisation, whatever its size, against a whole range of the most common cyber-attacks. The scheme was introduced by the UK Government in 2014 as a way to help make the UK the safest place to do business. A team of experts at the IASME Consortium[ii], who created and oversee Cyber Essentials on behalf of UK government, review the scheme at regular intervals to ensure it stays effective in the ever-evolving threat landscape. The progressive nature of Cyber Essentials is designed to allow UK businesses to continue raising the bar for their cyber security. There are two levels of certification: Cyber Essentials This is a self-assessment option, whose outputs and activities give businesses protection against a wide variety of the most common cyber-attacks. This is important because vulnerability to basic attacks can mark your organisation out as target for more in-depth unwanted attention from cyber criminals and others. Certification gives you peace of mind that your defences will protect against the vast majority of common cyber-attacks, simply because these malicious attempts are looking for targets which do not have the Cyber Essentials technical controls in place. Cyber Essentials shows you how to address those basics and prevent the most common attacks. Cyber Essentials Plus Cyber Essentials Plus still has the Cyber Essentials trademark simplicity of approach, and the protections you need to put in place are the same, but for Cyber Essentials Plus a hands-on technical verification is carried out in addition. Categories looked at within Cyber Essentials are: Firewalls Secure Configuration Device Locking Security Update Management User Access Control Administrative Accounts Overall, The Cyber Essentials scheme concludes[iii]: “Cyber-attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Our advice is designed to prevent these attacks”. The Cyber Essentials badge helps an organization demonstrate the ability to: Identify potential risks to better protect against common cyber threats, Adopt proper security controls to protect customer data. How can Pro Cloud Solutions help? Revisiting the NCSC statement above regarding lack of understanding, and the worry that businesses have around perceived complexity of reducing risk of malicious cyber disruption, it important for readers to note that working with Pro Cloud Solutions on Cyber Essentials is an ideal way of overcoming both lack of expertise within an organisation and concerns business leaders may have about methods required to improve the online safety of staff, systems and critical data. At Pro Cloud Solutions we look after businesses of all sizes, and with all levels of technical knowledge. We have significant experience of ensuring that when it comes to IT security and protection, we always package our services to provide the best fit for each individual company. Our team are highly skilled, armed with all the very latest knowledge and certification – but what makes Pro Cloud Solutions different is that we are on a mission to work across all levels of understanding, each and every time. This ensures our advice is clear and uncomplicated from initial service discussions through to implementation and our ongoing support services. What impact will using Cyber Essentials have on my organisation? As well as the clear internal benefits of using Cyber Essentials, both from a security and upskilling point of view, there are a number of key external brand and business development benefits that IASME is keen to assert, stating that a business’ use of Cyber Essentials will: Give a clear picture of your organisation’s cyber security level, Reassure customers and potential customers that you are working to secure your IT against cyber-attack, Attract and help retain employees, who feel protected by an organisation with keen oversight, Attract new business with the promise you have cyber security measures in place. For companies keen to bid for government and public sector contracts, this final point is worth noting as the Cyber Essentials scheme is a requirement for all UK government suppliers handling any personal data, and is also a stipulation for many local authority and private sector large infrastructure contracts. Cyber Essentials – a firm step in the right direction When it comes to ensuring your organisation is well protected against cyber threats to your company data and systems there will always be more that can be done. But, here at Pro Cloud Solutions, we are certain that Cyber Essentials is not only a good starting point in discussions around current position, but also a firm step in the right direction in mitigating as much risk as possible. As we increasingly benefit from, but also rely more heavily on, the use of online technology in our business operations, it has never been more important to ensure that sound measures are in place to protect data, systems and staff. Reach out to Pro Cloud Solutions for an initial conversation with one of our expert team. Our aim, from the moment you contact us, is to work alongside your business, ensuring that partnering with Pro Cloud Solutions has a real and lasting impact on the cyber security of your company. [ii] https://iasme.co.uk/ [iii] https://www.ncsc.gov.uk/cyberessentials/overview Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

Are Basic Data Backups Robust Enough For My Business? 5 Reasons Why A 3rd Party Backup Service Is A Vital Tool In Protecting Your Data. ‘In the Cloud we Trust’ We have all become so used to using cloud services domestically – and since the pandemic, increasingly for business – that we have inherently trusted that the cloud, and the applications we use are taking care of security, and keeping a copy of all our data securely, with everything being backed up automatically and regularly for us. However, within our friendship groups we frequently hear of folk who have lost data, whether that’s photos, contact numbers etc, and whilst sometimes this might have been due to user error (and we’ll talk about the business impact of this in more detail later), there will have been the assumption that all of their files and key data was backed up securely for them in the cloud. Does Microsoft back up my data? The simple answer to this is yes – all the apps within the Microsoft365 suite have a built-in backup protocol. However, this native function is only carried out every 12 hours, with the backup only being kept for 14 days. This means there is the ever-present risk that if your business suffered data loss, up to a day’s worth of information may not be restorable. As well as this in-built backup being minimal, it is not designed to provide adequate cover for the following situations: Accidental or malicious purging of recycled/deleted items. Well-meaning users deleting files and information they weren't supposed to. Malicious and unauthorised access being gained to an admin account. Ransomware attack that encrypts files stored in Microsoft365. Ultimately, it is the business’ responsibility to protect its data. Under Microsoft’s shared responsibility model, it will protect users from disasters that may affect its data centres, as well as hardware/ software failures on its part – however, the individual license holder is responsible for protecting its own data from human error, misconfigured workflows, hackers and viruses. How much would it cost and how long would it take to recreate everything your team has produced across a whole day? This question is particularly pertinent considering UK Government statistics that 1 in 5 of those companies suffering data loss, be it from cyber attack or human error, go on to lose money, customers and reputation [i]. 5 reasons why a 3rd party backup service is a key tool in protecting your data. 1. Integration with your business workflow In the modern day landscape of flexi-working and ever expanding connectivity, there is no longer any ‘one size fits all’ when it comes to online security and data backup. Employees are logging on to business applications at varying times of the working day, and with the ease of global access that cloud based IT enables, the working day itself may spread across several time zones. Furthermore, using Microsoft365 suite of services, data can move freely between the apps, allowing your team to access the information they need to manage their day-to-day work far more freely and effectively. At Pro Cloud Solutions, we take time to understand not only what your business does, but how you operate, so our experts will ensure that the backup system we recommend supports your business workflow, and is timed to ensure that your critical data is protected at frequencies that match your particular needs. 2. Tailored to the level of sophistication you need Speaking of specific needs, at Pro Cloud Solutions we work with many organisations whose business operations are bound by industry standards and regulations. Our conversations with firms in the professional services, fintech, healthcare and retail sectors often highlight that the depth and longevity of the native Microsoft 365 backup service doesn’t meet the standards of data retention required by these regulated industries. By understanding both the needs of your business and the code of conduct requirements of your sector’s regulator, we can advise on the level of backup sophistication that would best suit your individual business, as well as factor in any relevant industry compliances. 3. Reduces drain on time and manpower resources Technological advancements continue to move at an incredible pace, and much as this regularly brings the opportunity to add both capability and efficiency to business operations, these innovations can only really benefit business when firms have either an in-house IT department, or responsible employees who are not only tech-savvy, but who also regularly undergo training and development to understand new opportunities and potential threats. By bolting on a 3rd party back up service, MSPs such as Pro Cloud Solutions take away this drain on time and manpower, by ensuring that backups are both fit for purpose and automatic, so there is no need for any of your team to remember, to be technically minded or to be responsible for this vital element of your business continuity planning. “At Pro Cloud Solutions, we understand that for many of the businesses we work with, having an in-house IT expert with their finger on the pulse of shifts in the tech sector is out of reach. One of the main advantages of using an MSP such as us to handle data protection and security, is the up to the minute insight we can offer the firms we partner with – taking away burden and helping them introduce the right backup service for their individual needs” adds Pro Cloud Solutions MD Simon Waugh. 4. A fail-safe allowing business continuity Bearing in mind the points made above about integration, sophistication and the possible lack of tech expertise within your organisation, it is clear to see how important the use of a tailored 3rd party backup service is. With so much more digital information produced than ever before, as well as an increased reliance on employees having access to it at the click of a button, a fit for purpose backup capability really should be a vital tool in your business continuity amoury. Business continuity plans are all about mitigating risk and having disaster recovery protocols in place, in order to reestablish key company infrastructure and systems should the need arise. The experienced team at Pro Cloud Solutions can advise on and implement the necessary fail-safes to ensure all aspects of your IT business continuity plan are robust – and the use of a 3rd party backup service always forms a crucial part of the recommendations we make. 5. Putting you in control of your data Whilst we’ve agreed that few firms want, or can handle the burden of responsibility when it comes to data security, it goes without saying that all companies want to ensure that they have control over their information and the data and insight their teams produce. Reliance on standard-issue backups that neither match working patterns nor are tailored to the needs of the business not only brings vulnerability, but takes control away. Moreover, when you do need to recover lost data, native restores are time lagged and customer care support may not be as responsive as you would hope. By using a 3rd party backup package through Pro Cloud Solutions, when the need arises and whether your recovery needs are big or small, we are only an incident ticket away. Our team of experts offer a round the clock service – allowing you to be back to where you need to be as quickly as possible. Pro Cloud Solutions MD Simon Waugh concludes: “In the fast-paced modern business world where downtime is not only unacceptable but can also be costly both in time and money, we always strongly recommend our clients add a robust backup package to their business continuity measures. Even with the strongest protocols in place, mistakes and breaches can occur. This is why it is vital to have the additional fail-safe of a 3rd party backup system in place, to ensure your business-critical data files and systems are protected, and can be recovered quickly and effectively” Choose an IT partner who is trusted - and who has security and functionality at the heart of what they do, and how they operate. At Pro Cloud Solutions our certified experts work with over 700 businesses worldwide – spanning not only the globe, but also all sizes of business and industry. Trust us to help you secure your company’s data - the backbone of your business operations. [i] https://www.gov.uk/government/statistics/cyber-security-breaches-survey-2021/cyber-security-breaches-survey-2021 Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.

2 Factor Authentication: Why we strongly recommend this to all our clients At Pro Cloud Solutions, the safety and security of your business systems and information is of prime importance to us. Many of the conversations we have with clients and potential customers are around mitigating the business’ wider online exposure with measures to protect access to mission critical data. We strongly recommend the use of 2 Factor Authentication (commonly shortened to 2FA) to all our clients, and in this blog, we take a look at what is it and why is it so important. Understanding the need for added security The ever-onward march of technology, coupled with post-pandemic ‘new normal’ working patterns, means that more business processes and operations are being carried out online or digitally than ever before. By using the IT services that Pro Cloud Solutions offers, businesses are reaping the rewards that increased efficiency, hassle-free remote working and business agility are bringing. Through sophisticated cloud IT, company data can be accessed flexibly over a wide range of devices across the UK and abroad, meaning team members can have the information they need at their fingertips and can work collaboratively with colleagues in other locations, when working from home or in satellite offices etc. As digital usage is increasing however, so are the potential threats to online safety and security, and 2FA is a vital tool in protecting your business from cyber breaches. The National Cyber Security Centre [1] details that: “In recent attacks, adversaries have logged in to services using guessed or stolen passwords, thus granting that attacker the same permissions (sometimes privileged access) as the legitimate user. This is prevalent when there is no way to differentiate between the actual user and an attacker pretending to be them. These attacks work in a number of ways including: Trying passwords from leaked datasets in case a user has reused a password on other services. Socially engineering account details from users using techniques such as phishing. Attempting to log into multiple user accounts using one of the passwords on the commonly used password lists. In all these cases, authentication becomes the main decision point for whether a user or attacker can gain access to a service” What is 2 Factor Authentication? 2 Factor Authentication is a security measure that requires more than one form of identification before someone is granted access to an account or system. Microsoft, who we are proud to partner with here at Pro Cloud Solutions, recommends the use of authenticator applications on smart phones or SMS verification as the second phase of this two-step user authentication. For instance, you can install the relevant authenticator app on your mobile device. Upon logging in to your user account and entering the required username and password, you’ll be requested to enter the security code from your authenticator app on your Android or iOS device. SMS, or text messaging, can also be used as a form of two-factor authentication when a message is sent to a trusted phone number. The user is prompted to either interact with the text or use a one-time code to verify their identity on a site or app. How effective is 2 Factor Authentication? Since, as reported by the National Cyber Security Centre, over 80% of cyber breaches happen due to weak or stolen passwords, 2FA provides the added layer of security necessary to protect users and their data. Microsoft is quite clear on the efficacy of 2FA: “By providing an extra barrier and a layer of security, double factor authentication makes it incredibly difficult for attackers to get past. 2FA can block over 99.9 percent of account compromise attacks. With 2FA, knowing or cracking the password won’t be enough to gain access” What are the benefits of using 2 Factor Authentication? Beyond being an incredibly effective deterrent to cyber attack, as described above, the use of 2FA has some useful further benefits: 2FA is quick and efficient. Two Factor Authentication is the simplest, most effective way to verify that your people are who they say they are. It offers a user-friendly authentication experience which is both easy and speedy. Expert MSPs such as Pro Cloud Solutions can add 2FA rapidly across your company systems access, saving you time and negating lengthy in-house security discussions and implementations. 2FA allows control and ensures compliance As defined in its articles, one of the core obligations of GDPR is the requirement for processors of personal data to take appropriate measures to protect it, and ENISA — the European Union Agency for Network and Information Security which advises member states and private sector organisations in implementing EU legislation, strongly recommends the use of 2FA [2]. Furthermore, many of the businesses we work with at Pro Cloud Solutions haveindustry regulated controls to adhere to regarding the storage of and access to sensitive data, for which 2FA can be an important security tool. 2FA reduces password fatigue This is a recognised condition that occurs when trying to create, remember and use different complex passwords. This malady places undue stress not just on individual users but on the organisations striving to protect critical data and other assets. Password fatigue results in employees reusing the same or very similar password(s) for multiple accounts, causing security fragility, and reportedly impacting heavily on their productivity and mental energy [3] 2FA systems have in-built monitoring features When a 2FA system is in place, successful and unsuccessful authentication requests are logged, allowing the monitoring system to highlight unusual and potentially malicious login activity. Simon Waugh, MD at Pro Cloud Solutions concludes: “Implementing 2 Factor Authentication is at the top of the list in our data security recommendations to clients. Having a proactive plan around cyber security ensures that companies can benefit from all the advantages Cloud IT brings, without the worry of data vulnerability” Pro Cloud Solutions works with businesses worldwide – spanning not only the globe, but also all sizes of business and industry. With our certified experts, your company information and systems are in safe hands - schedule a free consultation with one of our knowledgeable team today. [1] https://www.ncsc.gov.uk/guidance/multi-factor-authentication-online-services [2] https://www.enisa.europa.eu/topics/cybersecurity-policy/data-protection [3] https://www.beyondidentity.com/blog/measuring-password-fatigue Pro Cloud Solutions provides Cloud IT and Hosting Services to a range of businesses across the UK and around the World. Based in Taunton, Somerset and proud to support local businesses.